What Is a Cart Abandonment Email? Benchmarks and How They Work
A plain-English guide to cart abandonment emails: what they are, how well they convert, when to send them, and why fixing checkout matters more.
5 min read
Why users leave — and the funnel friction, benchmarks, and fixes that bring them back.
A plain-English guide to cart abandonment emails: what they are, how well they convert, when to send them, and why fixing checkout matters more.
We scanned 271 live sites and set the results against Baymard's checkout research. The average cart abandonment rate is about 70%, and most of it traces to a handful of fixable problems you can spot before a customer ever arrives.
Bounce rate measures visitors who leave without engaging. Here is what counts as normal by industry, the usual causes, and the fixes that actually bring the number down.