Methods, templates, and tools for learning where your interface confuses people.
User testing asks whether people want your product. Usability testing asks whether they can actually use it. Here is how the two methods differ, when to run each, and how many participants you really need.
A reusable usability testing template has seven sections: objective, participants, tasks, metrics, script, findings log, and report. Here is what to put in each, with a copy-ready table.
There is no single best usability testing tool, only the best fit for the question you are asking. Here are seven, grouped by the job each one does well.
Remote usability testing means watching real people use your product from a distance while they think aloud. Here is how moderated and unmoderated tests work, how many people you need, and what it costs.
Eight real usability testing examples, from a five-minute hallway test to an AI-agent scan, with what each one needs and the exact question it answers.
The main usability testing methods, what each is good for, how many users you need, and how to pick the right one for your question and budget.
